Voluntary health insurance insurance case

Has an insured event occured?

What to do if an insured event occurs

  • Call the policy number

  • Register an event

  • Follow the instructions of specialists

  • Expect insurance reimbursement

Voluntary health insurance


If you have a voluntary health insurance policy from UNIVERSALNA Insurance Company and need medical care, do the following:

call 0 800 500 381
When applying, provide your name, year of birth, individual Service Card or Agreement number, a detailed description of the circumstances of the case and the nature of the assistance required, your location and contact telephone number.