MTPL insurance case

Has an insured event occured?

What to do if an insured event occurs

  • Register an event

  • Follow the instructions of specialists

  • Wait for the insurance indemnity

My car was damaged


If you are an accident victim and have a valid UNIVERSALNA car insurance policy, you can use the Direct Damages Settlement Service.

To do this, call 0 800 500 381, register the event and contact within 3 working days in the office of the Insurance Company UNIVERSALNA.